Privacy Policy | GDPR | Cookies


Privacy Policy

Please read before submitting any personal information


Website/Social Media

We collect personally identifiable information, like names, email addresses, etc., when voluntarily submitted by our visitors via our contact form, e-mail or social media. This information is only used to answer your enquiry. We do not use your details for marketing purposes (or pass to any third party) without your express consent. If you make enquiries via social media please also refer to their privacy policy. We use cookies on our website and by continuing to use our website we assume you accept this.


Phonecalls/Emails

All our telephone calls to landline 01723 361212 are answered by an external company (Woodend Creative https://www.woodendcreative.co.uk ). Only name and contact information are required to make a booking. They have access to our booking system but not to any other confidential medical information. They do noit use the details for any other purposes.

Email addresses/mobile numbers are not currently used for marketing purposes. We will only use these to contact you regarding appointments.


Personal/Medical information

All personal/medical information disclosed to Sole Care Podiatry will be treated in the strictest confidentiality. We do not pass on your details to any third party (unless required to do so by law) without your express consent. We may occasionally need to contact other professionals (i.e your GP) but we would always ask your permission to do so.


Right to be forgotten

The “right to be forgotten” does not apply to medical information as we are required to retain this information for a period of 8 years from your last treatment or to age 25 for children. After this date you have “the right to be forgotten” and can request your data be removed from our system.


Access to information held about you

You have the right to access information held about you. Please submit any such request in writing.


Privacy Policy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us in writing, by telephone 07940182613 or by e-mail to info@solecare.co.uk


We reserve the right to make changes to this policy. Any changes to this policy will be posted.


Cookies

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