Please read before submitting any personal information
All our telephone calls to landline 01723 361212 are answered by an external company (Woodend Creative https://www.woodendcreative.co.uk ). Only name and contact information are required to make a booking. They have access to our booking system but not to any other confidential medical information. They do noit use the details for any other purposes.
Email addresses/mobile numbers are not currently used for marketing purposes. We will only use these to contact you regarding appointments.
All personal/medical information disclosed to Sole Care Podiatry will be treated in the strictest confidentiality. We do not pass on your details to any third party (unless required to do so by law) without your express consent. We may occasionally need to contact other professionals (i.e your GP) but we would always ask your permission to do so.
Right to be forgotten
The “right to be forgotten” does not apply to medical information as we are required to retain this information for a period of 8 years from your last treatment or to age 25 for children. After this date you have “the right to be forgotten” and can request your data be removed from our system.
Access to information held about you
You have the right to access information held about you. Please submit any such request in writing.
We reserve the right to make changes to this policy. Any changes to this policy will be posted.